FAQ:
We offer a variety of excursions in Newcastle, including historical tours, cultural experiences, and outdoor adventures. Whether you're interested in exploring the city's rich history, enjoying its vibrant arts scene, or experiencing the natural beauty of the surrounding area, we have something for everyone.
Our excursions vary in length, ranging from half-day tours to full-day adventures. Some of our more in-depth experiences may even span multiple days. We provide detailed information on the duration of each excursion on our website, so you can choose the one that best fits your schedule.
Yes, we offer excursions that are suitable for all ages. Whether you're traveling with young children, teenagers, or seniors, we have options that cater to different age groups and interests. Our guides are experienced in accommodating the needs of diverse groups to ensure everyone has an enjoyable experience.
Yes, we provide transportation for most of our excursions. Depending on the tour, transportation may be included in the price or available as an add-on option. We use comfortable, modern vehicles to ensure a pleasant journey to and from the excursion sites.
We recommend bringing comfortable walking shoes, weather-appropriate clothing, a hat, sunscreen, and a reusable water bottle. For specific excursions, we may provide additional recommendations, such as bringing a camera or binoculars. Detailed packing lists are provided upon booking.
Some of our excursions include meals, while others may offer meal options as an add-on. We strive to provide a variety of dining experiences, from local cuisine to picnic lunches. Specific details about meal inclusions are provided in the excursion descriptions on our website.
Booking an excursion with Excurcity is easy. You can visit our website, browse our selection of tours, and book directly online. Alternatively, you can contact our customer service team for assistance with booking and any questions you may have.
Our cancellation policy varies depending on the excursion. Generally, we offer a full refund for cancellations made at least 48 hours in advance. For cancellations made within 48 hours of the excursion, a partial refund may be available. Please refer to the specific cancellation policy for each tour on our website.
Yes, we offer private and custom excursions tailored to your interests and schedule. Whether you're planning a family reunion, corporate event, or a special celebration, we can create a personalized itinerary to meet your needs. Contact us to discuss your requirements and we'll be happy to assist.
Safety is our top priority. We follow all local health and safety guidelines and ensure our guides are trained in first aid and emergency procedures. Our vehicles and equipment are regularly inspected and maintained. Additionally, we provide safety briefings at the start of each excursion to ensure all participants are aware of any potential risks.